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What are the key points of Weifang three-dimensional garage after-sales service?
Published Time:
2020-07-30
With the development of the social economy, the number of cars has greatly increased. Especially in large and medium-sized cities, the existing parking resources can no longer meet the parking needs of car owners. In the long run, multi-story parking garages can effectively solve the parking problem and create huge investment opportunities for the future. At the same time, there are more and more customer inquiries about Weifang multi-story parking garages, and more and more customers are concerned about the after-sales service points of multi-story parking garages. Providing good after-sales service is also a basic requirement for Weifang multi-story parking garage manufacturers. Today, Weifang Dongfang Huachen Machinery Manufacturing Co., Ltd. will share with you four key points of multi-story parking garage after-sales service:
With the development of the social economy, the number of cars has greatly increased. Especially in large and medium-sized cities, the existing parking resources can no longer meet the parking needs of car owners. In the long run, Multi-story parking garages can effectively solve the parking problem and create huge investment opportunities for the future. At the same time, Weifang multi-story parking garages are receiving more and more customer inquiries, and more and more customers are paying attention to the after-sales service points of multi-story parking garages. Providing good after-sales service is also a basic requirement for Weifang multi-story parking garage manufacturers. Today, Weifang Dongfang Huachen Machinery Manufacturing Co., Ltd. will share with you four key points of after-sales service for multi-story parking garages:
First, the unit responsible for after-sales service must have a "Special Equipment Installation, Transformation, and Repair License" of the People's Republic of China. After-sales service for multi-story parking garages is generally provided by the manufacturer, or it can be entrusted to a unit with the corresponding qualifications.
Second, Weifang multi-story parking garages Manufacturers should provide commonly used spare parts and timely supply of necessary equipment. Regular maintenance by professionals can reduce the failure rate and extend the service life of the multi-story parking garage. However, if a problem arises that requires parts replacement, insufficient preparation will delay emergency repairs for a long time. Therefore, easily damaged parts should be stocked, and other parts should be reserved according to their normal service life to ensure maintenance needs.
Third, the maintenance personnel of Weifang multi-story parking garages must be able to arrive on-site and solve problems in a short time. After-sales service mainly undertakes two tasks: first, regular maintenance; second, emergency fault handling. To complete these two tasks, it is necessary to establish a professional technical team locally.
Fourth, establish a complete customer technical file. Weifang multi-story parking garages Manufacturers should not only retain the manufacturing documents for each multi-story parking garage project, but also provide customers with a complete set of engineering design and technical documents to provide a reliable basis for after-sales service. Generally, the factory engineering department is responsible for one year of free maintenance and lifetime maintenance. After-sales service personnel should make detailed records of the time and content of inspections and maintenance according to the requirements of the "Installation Supervision Inspection and Regular Inspection Regulations for Mechanical Parking Equipment", providing a basis for the scientific use and management of the equipment.
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